Support
A little help with Laura.
Contact us
For app help, purchase questions, privacy requests or feedback, email the Laura team. Include the app build shown in Settings, your Android version and a short description of the issue. Screenshots are optional; remove personal information before sending them. Never send passwords or full payment details.
Is Laura available on Google Play?
Laura is being prepared for release. A public store link will be added to the home page when available. This website does not take payments or distribute an unofficial installer.
Do I need an internet connection?
Downloads and purchases need internet access. Downloaded learning content and the installed tutor model can be used offline. Large model and book downloads are best done over Wi-Fi with sufficient free storage.
Where are my purchases?
When purchases are enabled, use the same Google Play account used for checkout and use Restore purchases in the book purchase screen. Clearing learning progress does not erase your Google Play purchase history. Send purchase problems to support without including payment-card details.
Privacy and deletion
Read our privacy policy or follow the data-deletion instructions. No Laura online account is required by the current app.